Front Desk Clerk

Job Summary

——3\-11pm shift——We are seeking a dedicated and friendly Front Desk Agent to join our team. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service while managing various administrative tasks. This role requires strong communication skills, attention to detail, and the ability to multitask in a fast\-paced environment.

Duties

• Greet and welcome guests in a professional and friendly manner.
• Manage phone calls and inquiries with excellent phone etiquette.
• Perform data entry tasks to maintain accurate guest records and reservations.
• Utilize Google Workspace for scheduling, correspondence, and documentation.
• Assist with clerical duties such as filing, organizing documents, and maintaining office supplies.
• Provide administrative support to management as needed, including personal assistant tasks.
• Handle customer service inquiries and resolve issues promptly to ensure guest satisfaction.
• Maintain a clean and organized front desk area.
• Process payments and manage billing inquiries using QuickBooks or similar software.
• Communicate effectively with team members and other departments to ensure smooth operations.

Experience

• Previous experience in a customer service role is preferred.
• Familiarity with administrative tasks and clerical work is advantageous.
• Proficiency in Google Workspace applications is required; experience with QuickBooks is a plus.
• Bilingual candidates are encouraged to apply as this will enhance guest interactions.
• Strong organizational skills and attention to detail are essential for success in this role.
• Ability to work flexible hours, including weekends or holidays if necessary.

Join our team as a Front Desk Agent and contribute to creating memorable experiences for our guests while developing your professional skills in a supportive environment

Job Types: Full\-time, Part\-time

Pay: $16\.00 \- $17\.00 per hour

Benefits:

• Employee discount

Schedule:

• 8 hour shift
• Evening shift
• Night shift

Work Location: In person